Availability Scheduling

Overview

Show your availability as background events in your calendar, blocking out time around operating hours, vacations, or downtime.

DayBack calendars each have a setting called "Show As Unavailable". When this setting is enabled calendars will display as background blocks that can't be clicked or dragged; this background color indicates that the assigned resource is unavailable during that block. 

Note: While the screenshots below are all from Salesforce, availability scheduling works in any calendar source.

The examples below show DayBack using the "Resource Absence" object that comes with Salesforce's Lightning Scheduler, but the feature is available in any calendar. So you can create a custom object to block off availability;  or mix sources, scheduling your appointments in Salesforce, for example, and maintaining your availability in Google Calendar (where repeating events make this easier), or in Google Sheets. 


Designating a Calendar as Your Unavailable Times

Just one setting at the bottom of the Calendar Info tab toggles "Show As Unavailable" on and off. Set this to "Yes" to make the source uneditable and render these events as "background" events in the calendar. Set it to "No" if you'd like to edit these records in DayBack.

DayBack supports displaying unavailable calendars in resource view and events on the unavailable calendar must be assigned a resource to display in that resource's column or row


Turning Off Unavailable For Quick Editing

Resource Absence records and other data sources can be created outside of DayBack. However, by disabling the "Show as Unavailable" setting, you can edit and make new records in DayBack's interface which may be faster, since it can take advantage of DayBack's quick editing, especially using DayBack's Duplicating Events feature. Select a data source like Google Calendar or FileMaker that supports repeating events for the fastest setup possible.

You'll see this demonstrated in the movie at the top of this page.


Color Coding Unavailable Time

DayBack's Unavailable Calendars honor Event Colors & Status. In this case, The unavailable Status field has been mapped to the Resource Absence Type field and a folder with corresponding types have been set up in DayBack to assign a color to each type.


Tooltips

You can add tootips to availability events just as you would to any other source. Just remember that the event action for your tooltip needs to be enabled for "Editable" AND "Read Only" events in order to work for availability records since they are read-only when "Show as Unavailable" is set to "Yes".

Here is the code for the tooltip shown above: 

dbk.tooltip(
	'<div class = "timeToolTip toolTipHeader">' +
		'Unavilable' +
	'</div>' +
	'<div class = "toolTipAllDay">' +
		event.status +
	'</div>'
);

The classes "timeToolTop," "toolTipHeader," and "toolTipAllDay" are from our timezone example and you can download that CSS here.

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