Does DayBack Sync to Google Calendar

Introduction: DayBack's Advantage

DayBack shows your Google Calendar items and your Salesforce, FileMaker, or Microsoft Office items in the same view so that you have one place from which to make your scheduling decisions. You can create and edit both Google, Office, and Salesforce items from within DayBack, and you can do this with not only your Google calendars but any that have been shared with you. 

So DayBack does not offer a two-way sync between your Salesforce events and Google or Office calendars.

However, you can share your calendars and write custom actions that will push events from other calendars to Google or Office, so these events block out your availability in Calendly, for example.

Option 1: Sharing

If you need to publish and share events to users outside of your DayBack group--folks who don't have access to your Salesforce org, for example--you can use the sharing feature in DayBack to create URLs for any view in your calendar. This is great for sending customers their project timeline, or sharing schedules with employees or contractors. Details and a short movie of this in action are here: https://dayback.com/publish-share-schedule/

Option 2: Push Events to Google/Office Calendars

Think of this as a one-way sync.

Using DayBack's custom event action, you can send select events from your other calendars to Google or Office. Any changes made in Google/Office aren't sent back, so this isn't syncing, but it's a great way to mirror some of your Salesforce or FileMaker events in another calendar. For example, you may send a subset of your events to a new Google Calendar to keep your Calendly availability up to date. Learn more here: Push Events to Google Calendar. 

Option 3: Use DayBack Outside of Salesforce

You can use DayBack to give people outside of Salesforce live access to your Salesforce schedules using DayBack's Salesforce Connect. Users would open DayBack in a browser (or a mobile browser) and use a shared Salesforce account to pull information from your Salesforce org. Users can be asked to log into DayBack, log into both DayBack and Salesforce, or see your schedule without logging in at all. This is a great way to let contractors see their schedules or to let prospective customers book appointments with you. 

Think of this as a live version of Option 1: Sharing, but without having to manually publish and update shared calendars. Learn more here: DayBack's Salesforce Connect.