Overview - Maps, Routes, and Distances

DayBack has always offered access to maps, routes, and drive times through custom actions. These used the Google Maps API and were customized for each customer who needed them. (Here is an example.)

In 2025, some of these features will be built into DayBack, so it's easier for customers to enable maps on their own and easier for us to make richer mapping applications for our customers. The older maps custom actions will continue to work without issue, and many of the things we'll do with maps are still done in custom actions so they can be unique to each customer's requirements.

What's New

DayBack now offers a collection of custom actions you can start with, and the map is now tightly integrated alongside the calendar so that you can work with both at the same time. Adjust your schedule and see your route change on the map. Click on an appointment in the map and see it come into focus in your schedule.

The map respects the same filters as your calendar, so you can filter both by resource, status, or your own custom criteria.

And the map is now more easily customizable, like the calendar: you can change the icons and colors of pins based on facts about the event and customize the popover and tool-tips so they behave differently on the map.

Maps Are Now in Preview

Preview is a semi-public release that lets customers start using maps as we continue to release new features and improve the documentation.

If you'd like the new mapping features enabled in your DayBack, just ask. We'll turn these features on under the hood and you can then enable maps for your users or tinker with it yourself in draft settings mode before publishing it.

(Maps, routing, and drive times require DayBack's Plus plan, which you already use if you're in Salesforce.)

It's Early

While we've long had a maps product in another stack, and customized dozens of map and distance workflows in DayBack, this is the first time maps have been built into the calendar. Many of the behaviors are still being refined as we try to determine which workflows are shared widely enough to be baked into the app and which will always be customized in actions.

If you have compelling use cases for maps or distance-based scheduling, please reach out. You have an opportunity to influence the direction of this app and end up with the scheduling platform you've always wanted.